Diane Mitchell was Phagans’ West Coast Beauty Supply representative prior to retiring recently. She was a fabulous representative, supplying us with our color and Paul Mitchell products. But what’s great about Diane was that she always went above and beyond. She never missed student graduations and supplied goodie bags for the graduating students. More importantly, she never let us down. The staff took her to lunch in August and she’s extremely special to us – more like family.
How did you get in to the beauty industry?
I graduated high school and didn’t want to do anything but play. My parents said that I had to do something. A couple of my friends were going to beauty school, so I decided to go. I went to Beaverton Beauty School and McGee Brothers and graduated with a full license.
After beauty school, what did you do?
I worked as a hair dresser for seven years and loved it. It was a commission-based salon and they were like my family. I liked working with the people, traveling to the beauty shows and building up my clientele.
How did you get to become a beauty rep?
We moved to Bend and leasing had just started to be part of the salons. I didn’t want to start all over again and I needed to make money. I was offered a part time job with a company called Berliners. To my surprise, I loved being a rep. I had the ability to help people, provide product knowledge, talk about new products that could help people build their business and do charity events. It was always exciting when new beauty products came on the market.
What are you going to miss about your job?
All the things that I just listed, but mostly my clients, because they became my family. I’ve been doing this job since 1980.
What are you planning to do next?
I’m still deciding, but a little bit of traveling, some volunteering, I’m looking to get a part time job and am thinking about getting my teaching certificate to work in the industry.
What did you like about working with Phagans?
I loved seeing the students and talking to them and the energy in the schools.
We love Diane and she was truly part of our community. We will miss her!